AI Assistant and MCP
Use AI with the event information already in Event Base.
Ask questions about your events or prepare selected updates. The assistant works within the user’s permissions, previews changes before they are confirmed and records completed changes in the activity history.
Two ways to use the same approved tools
The built-in assistant is available inside Event Base for members of your team. Model Context Protocol, or MCP, lets a compatible external AI client use the same approved tools through a scoped API key. An administrator issues the key and can revoke it.
Questions based on your event records
The assistant can answer questions about event dates, ticket sales, remaining ticket quantities, attendance, admission rates, product sales and survey totals. It can compare records from different events when the user has access to them.
- How many VIP tickets remain for Saturday?
- How does today’s attendance compare with the previous edition?
- Which booths recorded the highest sales yesterday?
Selected updates with a review step
The assistant can prepare changes to products, exhibitors, tasks, booth catalogues and other supported event setup. It first shows the proposed change, including the previous and new values. Nothing is written until the user confirms it.
Permissions and activity history
The assistant can use only the information and actions available to the person using it. An MCP key has its own scope and remains limited by the permissions of the person who issued it. Completed changes are recorded in the activity history with the channel they came through.
Limits that remain visible
- The available AI tools do not include delete actions.
- There are no AI tools for individual tickets, ticket emails, user accounts, payments, refunds or media.
- Survey free-text responses are not returned. The assistant can use aggregate counts.
- AI features are optional and can be enabled for the organisation or an individual API key.
Explore the platform
Tell us how your team would use it.
We can show which event information the assistant can read, which changes it can prepare and how those actions are controlled and recorded.