Terms of Service
Terms Information
Last updated: July 10, 2025
1. Acceptance of Terms
Important Notice
By accessing or using Event Stacks services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree, you may not use our services.
2. Description of Service
Event Stacks provides an event management platform including:
- Event planning and coordination tools
- Participant and staff management systems
- Point-of-sale and ticketing solutions
- Analytics and reporting capabilities
- Integration APIs and third-party connections
3. User Accounts
Account Creation
To use our services, you must create an account with accurate information. You are responsible for:
- Maintaining the confidentiality of your credentials
- All activities under your account
- Notifying us of unauthorized use immediately
- Keeping your account information current
Account Restrictions
Account Security
You may not share your account, use false information, employ automated account creation, or attempt unauthorized access.
4. Acceptable Use
Use our services lawfully and according to these terms. Prohibited actions include:
- Violating laws or third-party rights
- Transmitting harmful or offensive content
- Disrupting or reverse-engineering our services
- Competing directly with Event Stacks
5. Data and Content
Your Data
You retain ownership of uploaded data; we use it solely to provide services.
Content Standards
All content must comply with laws and our Acceptable Use policy. We may remove non-compliant content.
Data Security
Shared Security Responsibility
We implement industry-standard security, but you must secure your systems and credentials.
6. Intellectual Property
You may not copy, modify, or distribute our software, nor remove proprietary notices.
7. Service Availability
We aim for high availability but cannot guarantee uptime. We may schedule maintenance or suspend service for violations.
8. Limitation of Liability
Liability Limits
To the fullest extent permitted by law, our liability is limited to amounts you paid in the 12 months preceding any claim.
9. Indemnification
You indemnify Event Stacks for claims arising from your use, violation of terms, or infringement of rights.
10. Termination
Either party may terminate these terms. Upon termination, access ceases and data may be deleted after 30 days.
11. Governing Law
These terms are governed by the laws of Japan. Disputes will be resolved in Tokyo District Court.
12. Notice Under the Specified Commercial Transactions Act
Legal Compliance
In accordance with Japan's Act on Specified Commercial Transactions:
Seller Information
Company Name: trainspot KK
Representative: Malik Kusters
Address: 3-24-3 Asakusabashi, Taito-ku, Tokyo 111-0053, Japan
Email: info@eventstacks.io
Phone Number: 050-1706-7695
Business Hours: 10:00-18:00 (excluding weekends and holidays)
Sales Manager: Malik Kusters
Product Delivery Schedule/Payment Due Date: Available for immediate use upon completion of purchase transaction.
Accepted Payment Methods: Credit cards only
Sales Price:
- Ticket sales: Price shown with tickets
- Raffle Credits: 1 Credit ¥20,000
Additional Financial Obligations for Customers: Internet connection fees, communication charges, and other costs necessary for browsing our service pages, purchasing content, downloading software, etc., are the customer's responsibility.
Cancellations and Returns: We cannot accept cancellations or returns due to customer convenience after purchase.
13. Changes to Terms
We may revise these terms. We will notify material changes by website update, email, and in-app notification.
14. Contact Information
Legal Support
For questions, contact our Legal Team:
- Email: info@eventstacks.io
- Address: 3-24-3 Asakusabashi, Taito-ku, Tokyo 111-0053, Japan